Delayed Crypto Withdrawals

Update timeline

1. investigating Mar 02, 2026, 03:23 PM UTC

   Status: Investigating We are currently experiencing technical difficulties, which may cause delays in crypto withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)

2. identified Mar 02, 2026, 03:52 PM UTC

   Status: Identified We are currently in the process of implementing the solution to address the crypto withdrawals issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time. Affected components Crypto Deposits or Withdrawals (Degraded performance)

3. monitoring Mar 02, 2026, 03:55 PM UTC

   Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Crypto Deposits or Withdrawals (Degraded performance)

4. resolved Mar 02, 2026, 04:02 PM UTC

   Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Crypto Deposits or Withdrawals (Operational)