Bitvavo experienced a minor incident on April 20, 2026 affecting Logins, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 03:21 PM UTC
Status: Investigating We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out when trying to log in. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Logins (Degraded performance)
- investigating Apr 20, 2026, 03:29 PM UTC
Status: Investigating We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Logins (Degraded performance)
- resolved Apr 20, 2026, 03:50 PM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Logins (Operational)