BitGo Outage History

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There were 33 BitGo outages since February 5, 2026 totaling 59h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitgo.com

Minor May 2, 2026

Issue processing Mantra transactions

Detected by Pingoru
May 02, 2026, 04:24 PM UTC
Resolved
May 02, 2026, 06:13 PM UTC
Duration
1h 49m
Affected: APIWalletsPlatform
Timeline · 3 updates
  1. investigating May 02, 2026, 04:24 PM UTC

    We are currently investigating this issue.

  2. monitoring May 02, 2026, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2026, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Issues Processing Polygon Transactions

Detected by Pingoru
Apr 30, 2026, 08:47 PM UTC
Resolved
Apr 30, 2026, 10:11 PM UTC
Duration
1h 23m
Affected: APIWalletsPlatformPolygon
Timeline · 4 updates
  1. investigating Apr 30, 2026, 08:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2026, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 30, 2026, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Delay in processing EOS transactions

Detected by Pingoru
Apr 30, 2026, 01:47 PM UTC
Resolved
Apr 30, 2026, 02:45 PM UTC
Duration
58m
Affected: APIWalletsEOS
Timeline · 2 updates
  1. investigating Apr 30, 2026, 01:47 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 30, 2026, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Delay in processing INJ withdrawals and deposits

Detected by Pingoru
Apr 28, 2026, 04:22 PM UTC
Resolved
Apr 28, 2026, 05:02 PM UTC
Duration
39m
Affected: StakingInjective
Timeline · 3 updates
  1. investigating Apr 28, 2026, 04:22 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 04:29 PM UTC

    This is a network wide chain-halt. Our team is monitoring the situation and will provide updates as more information becomes available.

  3. resolved Apr 28, 2026, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2026

Delay in processing deposit/withdrawals for LTC

Detected by Pingoru
Apr 25, 2026, 02:04 PM UTC
Resolved
Apr 25, 2026, 06:06 PM UTC
Duration
4h 2m
Affected: Litecoin
Timeline · 3 updates
  1. investigating Apr 25, 2026, 02:04 PM UTC

    We're currently experiencing network-wide issues affecting the LTC. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

  2. identified Apr 25, 2026, 05:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 25, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Intermittent delay in processing TON deposits and withdrawals

Detected by Pingoru
Apr 21, 2026, 06:34 PM UTC
Resolved
Apr 22, 2026, 11:18 AM UTC
Duration
16h 43m
Affected: APIWalletsPlatformTON
Timeline · 3 updates
  1. investigating Apr 21, 2026, 06:34 PM UTC

    We're currently experiencing network-wide issues affecting the TON blockchain. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

  2. identified Apr 22, 2026, 04:39 AM UTC

    We are currently seeing intermittent delay in TON deposits and withdrawals processing due to an upstream issue affecting TON nodes. The TON Foundation is currently working on a fix, and our team is actively monitoring the situation and awaiting further updates from them. We will provide another update as soon as more information is available.

  3. resolved Apr 22, 2026, 11:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Delay processing TON transactions

Detected by Pingoru
Apr 21, 2026, 09:42 AM UTC
Resolved
Apr 21, 2026, 01:13 PM UTC
Duration
3h 30m
Affected: APIWalletsTON
Timeline · 2 updates
  1. identified Apr 21, 2026, 09:42 AM UTC

    We are currently seeing intermittent failures with TON node calls due to an upstream network issue. This may impact withdrawals and other TON-related operations.

  2. resolved Apr 21, 2026, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 20, 2026

Issues with wallet viewer permissions

Detected by Pingoru
Apr 20, 2026, 07:38 PM UTC
Resolved
Apr 20, 2026, 11:41 PM UTC
Duration
4h 3m
Affected: APIWalletsPlatformStaking
Timeline · 8 updates
  1. investigating Apr 20, 2026, 07:38 PM UTC

    We are currently investigating the issue

  2. investigating Apr 20, 2026, 07:39 PM UTC

    We are currently investigating the issue, withdrawals may be affected as well.

  3. investigating Apr 20, 2026, 07:41 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 20, 2026, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 20, 2026, 09:41 PM UTC

    We are actively working on the fix.

  6. identified Apr 20, 2026, 11:18 PM UTC

    We are actively working on the fix - ETA ~20 minutes

  7. monitoring Apr 20, 2026, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Apr 20, 2026, 11:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 17, 2026

Issue with approval-required withdrawals for TSS wallets in the classic UI

Detected by Pingoru
Apr 17, 2026, 05:42 AM UTC
Resolved
Apr 17, 2026, 07:32 AM UTC
Duration
1h 49m
Affected: Platform
Timeline · 4 updates
  1. investigating Apr 17, 2026, 05:42 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 17, 2026, 05:42 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 17, 2026, 06:03 AM UTC

    We are working on a fix. Withdrawals for TSS wallets remain unaffected on the new UI. The impact is limited to the classic UI.

  4. resolved Apr 17, 2026, 07:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026

Delay in processing new sign ups

Detected by Pingoru
Apr 14, 2026, 02:31 PM UTC
Resolved
Apr 14, 2026, 02:52 PM UTC
Duration
20m
Affected: Platform
Timeline · 3 updates
  1. investigating Apr 14, 2026, 02:31 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2026, 02:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 14, 2026, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026

Issues Processing Tron (TRX) Transactions

Detected by Pingoru
Apr 09, 2026, 12:36 AM UTC
Resolved
Apr 09, 2026, 01:18 AM UTC
Duration
42m
Affected: Tron
Timeline · 2 updates
  1. investigating Apr 09, 2026, 12:36 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 01:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Delay in Receiving Emails and Notifications

Detected by Pingoru
Apr 08, 2026, 02:34 PM UTC
Resolved
Apr 08, 2026, 02:42 PM UTC
Duration
8m
Affected: Platform
Timeline · 2 updates
  1. identified Apr 08, 2026, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 08, 2026, 02:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Delay in processing TRON deposits

Detected by Pingoru
Apr 08, 2026, 01:54 PM UTC
Resolved
Apr 08, 2026, 03:34 PM UTC
Duration
1h 40m
Affected: APIWalletsTron
Timeline · 2 updates
  1. identified Apr 08, 2026, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 08, 2026, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 7, 2026

Incident Update — Service Disruption

Detected by Pingoru
Apr 07, 2026, 04:10 PM UTC
Resolved
Apr 07, 2026, 04:19 PM UTC
Duration
9m
Affected: Platform
Timeline · 2 updates
  1. investigating Apr 07, 2026, 04:10 PM UTC

    We are currently investigating a service disruption affecting multiple components, including the mobile app and internal tooling. The issue appears to be related to the non-www bitgo.com domain being unreachable, while www.bitgo.com remains operational.

  2. resolved Apr 07, 2026, 04:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 6, 2026

We are currently experiencing an issue with our Trade feature for both UI and API

Detected by Pingoru
Apr 06, 2026, 10:02 PM UTC
Resolved
Apr 06, 2026, 11:13 PM UTC
Duration
1h 10m
Affected: BitGo Trust Trade APIBitGo TrustBitGo SingaporeBitGo Singapore Trade APIBitGo EuropeBitGo Europe Trade API
Timeline · 6 updates
  1. investigating Apr 06, 2026, 10:02 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 06, 2026, 10:04 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 06, 2026, 10:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 06, 2026, 10:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 06, 2026, 10:54 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 06, 2026, 11:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 21, 2026

Delay in reporting data

Detected by Pingoru
Mar 21, 2026, 06:38 AM UTC
Resolved
Mar 21, 2026, 07:20 AM UTC
Duration
41m
Affected: APIReporting
Timeline · 2 updates
  1. investigating Mar 21, 2026, 06:38 AM UTC

    There is currently a delay in reporting, and data may not be updating as expected.

  2. resolved Mar 21, 2026, 07:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

We are currently experiencing an issue with the BitGo UI

Detected by Pingoru
Mar 18, 2026, 01:15 AM UTC
Resolved
Mar 18, 2026, 02:44 AM UTC
Duration
1h 28m
Affected: Platform
Timeline · 4 updates
  1. investigating Mar 18, 2026, 01:15 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 18, 2026, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 18, 2026, 02:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 18, 2026, 02:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Login is delayed for new users after Sign-Up

Detected by Pingoru
Mar 17, 2026, 01:45 PM UTC
Resolved
Mar 17, 2026, 01:58 PM UTC
Duration
13m
Affected: Platform
Timeline · 2 updates
  1. investigating Mar 17, 2026, 01:45 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 17, 2026, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

We are experiencing BitGo APIs timeouts

Detected by Pingoru
Mar 16, 2026, 09:51 AM UTC
Resolved
Mar 16, 2026, 10:20 AM UTC
Duration
28m
Affected: APIWallets
Timeline · 3 updates
  1. investigating Mar 16, 2026, 09:51 AM UTC

    We are experiencing BitGo APIs timeouts affecting several operations.

  2. monitoring Mar 16, 2026, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 10:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

Delays in processing Go Account withdrawals

Detected by Pingoru
Mar 12, 2026, 08:32 PM UTC
Resolved
Mar 12, 2026, 08:41 PM UTC
Duration
8m
Affected: Wallets
Timeline · 5 updates
  1. identified Mar 12, 2026, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 12, 2026, 08:33 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 12, 2026, 08:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 12, 2026, 08:36 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 12, 2026, 08:41 PM UTC

    We are continuing to monitor for any further issues.

Read the full incident report →

Minor March 6, 2026

Overall slowness on the platform and API

Detected by Pingoru
Mar 06, 2026, 09:40 AM UTC
Resolved
Mar 06, 2026, 05:04 PM UTC
Duration
7h 23m
Affected: APIPlatform
Timeline · 3 updates
  1. investigating Mar 06, 2026, 09:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 06, 2026, 09:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Delay in processing Go Accounts withdrawals for TSS based wallets

Detected by Pingoru
Mar 04, 2026, 09:25 AM UTC
Resolved
Mar 04, 2026, 09:40 AM UTC
Duration
15m
Affected: APIWallets
Timeline · 3 updates
  1. investigating Mar 04, 2026, 09:25 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 04, 2026, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →

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