BitGo Outage History

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BitGo had 62 outages in the last 2 years totaling 64h 1m of downtime — averaging 2.5 incidents per month.

There were 62 BitGo outages since November 24, 2025 totaling 64h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitgo.com

Minor June 16, 2026

ARB trades failing to process on e-Trading

Detected by Pingoru
Jun 16, 2026, 08:28 AM UTC
Resolved
Jun 16, 2026, 10:30 AM UTC
Duration
2h 1m
Affected: BitGo Trust Trade APIBitGo TrustBitGo SingaporeBitGo Singapore Trade APIBitGo EuropeBitGo Europe Trade APIArbitrum
Timeline · 4 updates
  1. investigating Jun 16, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. identified Jun 16, 2026, 09:06 AM UTC

    Please note that the below trade pairs are disabled arbeth: ARB eth:SKY baseeth:USD.C xlm:USDC eth:WLF! eth:USDG eth: USD1 eth:PLUME

  3. identified Jun 16, 2026, 09:07 AM UTC

    We are currently investigating an ongoing incident. As a precautionary measure to ensure platform stability, trading and operations for the Base symbols and specific active products listed below have been temporarily disabled arbeth: ARB eth:SKY baseeth:USD.C xlm:USDC eth:WLF! eth:USDG eth: USD1 eth:PLUME

  4. resolved Jun 16, 2026, 10:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026

Delay in processing TRON transactions

Detected by Pingoru
Jun 11, 2026, 08:35 AM UTC
Resolved
Jun 11, 2026, 08:59 AM UTC
Duration
23m
Affected: APIWalletsTronWebhooks
Timeline · 2 updates
  1. investigating Jun 11, 2026, 08:35 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 11, 2026, 08:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Issue processing Canton Tokens Withdrawals

Detected by Pingoru
Jun 05, 2026, 07:44 AM UTC
Resolved
Jun 05, 2026, 09:39 AM UTC
Duration
1h 55m
Affected: APIWalletsCanton
Timeline · 3 updates
  1. investigating Jun 05, 2026, 07:44 AM UTC

    Withdrawals for Canton tokens are currently affected. Canton foundation is actively investigating and working on a resolution.

  2. investigating Jun 05, 2026, 08:17 AM UTC

    Withdrawals for Canton tokens are currently affected. Digital Asset (canton network) team is actively investigating and working on a resolution.

  3. resolved Jun 05, 2026, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

Signing failures for ZEC due to emergency network upgrade

Detected by Pingoru
Jun 03, 2026, 07:37 PM UTC
Resolved
Jun 04, 2026, 12:17 AM UTC
Duration
4h 39m
Affected: ZCash
Timeline · 4 updates
  1. identified Jun 03, 2026, 07:37 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 03, 2026, 07:43 PM UTC

    We are continuing to monitor the status of this upgrade. Please find more information here about this change here: https://x.com/ZcashFoundation/status/2062127221418991847

  3. monitoring Jun 03, 2026, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2026, 12:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2026

Issue processing SUI transactions

Detected by Pingoru
May 30, 2026, 01:30 AM UTC
Resolved
May 30, 2026, 03:14 AM UTC
Duration
1h 44m
Affected: SUI
Timeline · 3 updates
  1. investigating May 30, 2026, 01:30 AM UTC

    Issue processing SUI transactions

  2. investigating May 30, 2026, 01:33 AM UTC

    Due to an ongoing incident on the SUI network, SUI transactions will not be processed on BitGo until the network is restored. This is a SUI Mainnet issue affecting Validators and Public RPC Nodes and is not related to BitGo's platform. We are monitoring the situation closely and will update this page as the network recovers. For the latest on the SUI network status, refer to https://status.sui.io/incidents/mt1jzf986sfb

  3. resolved May 30, 2026, 03:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Login Issues Affecting IP Verification

Detected by Pingoru
May 12, 2026, 08:55 AM UTC
Resolved
May 12, 2026, 09:00 AM UTC
Duration
4m
Affected: Platform
Timeline · 2 updates
  1. investigating May 12, 2026, 08:55 AM UTC

    We are currently investigating an issue affecting users required to complete IP address verification during login. Some users may be unable to access their accounts at this time. New user sign-ups and account verifications are also impacted by this issue.

  2. resolved May 12, 2026, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Delay in Receiving Emails and Notifications

Detected by Pingoru
May 06, 2026, 02:12 PM UTC
Resolved
May 06, 2026, 02:58 PM UTC
Duration
46m
Affected: Platform
Timeline · 3 updates
  1. investigating May 06, 2026, 02:12 PM UTC

    We are currently experiencing delays in sending Bitgo emails and notifications, including IP verification emails and email notifications related to pending approvals and transactions.

  2. monitoring May 06, 2026, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Delay in processing TON transactions

Detected by Pingoru
May 05, 2026, 09:34 AM UTC
Resolved
May 05, 2026, 01:48 PM UTC
Duration
4h 13m
Affected: APIWalletsTON
Timeline · 2 updates
  1. investigating May 05, 2026, 09:34 AM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 2, 2026

Issue processing Mantra transactions

Detected by Pingoru
May 02, 2026, 04:24 PM UTC
Resolved
May 02, 2026, 06:13 PM UTC
Duration
1h 49m
Affected: APIWalletsPlatform
Timeline · 3 updates
  1. investigating May 02, 2026, 04:24 PM UTC

    We are currently investigating this issue.

  2. monitoring May 02, 2026, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2026, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Issues Processing Polygon Transactions

Detected by Pingoru
Apr 30, 2026, 08:47 PM UTC
Resolved
Apr 30, 2026, 10:11 PM UTC
Duration
1h 23m
Affected: APIWalletsPlatformPolygon
Timeline · 4 updates
  1. investigating Apr 30, 2026, 08:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2026, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 30, 2026, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Delay in processing EOS transactions

Detected by Pingoru
Apr 30, 2026, 01:47 PM UTC
Resolved
Apr 30, 2026, 02:45 PM UTC
Duration
58m
Affected: APIWalletsEOS
Timeline · 2 updates
  1. investigating Apr 30, 2026, 01:47 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 30, 2026, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Delay in processing INJ withdrawals and deposits

Detected by Pingoru
Apr 28, 2026, 04:22 PM UTC
Resolved
Apr 28, 2026, 05:02 PM UTC
Duration
39m
Affected: StakingInjective
Timeline · 3 updates
  1. investigating Apr 28, 2026, 04:22 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 04:29 PM UTC

    This is a network wide chain-halt. Our team is monitoring the situation and will provide updates as more information becomes available.

  3. resolved Apr 28, 2026, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2026

Delay in processing deposit/withdrawals for LTC

Detected by Pingoru
Apr 25, 2026, 02:04 PM UTC
Resolved
Apr 25, 2026, 06:06 PM UTC
Duration
4h 2m
Affected: Litecoin
Timeline · 3 updates
  1. investigating Apr 25, 2026, 02:04 PM UTC

    We're currently experiencing network-wide issues affecting the LTC. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

  2. identified Apr 25, 2026, 05:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 25, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Intermittent delay in processing TON deposits and withdrawals

Detected by Pingoru
Apr 21, 2026, 06:34 PM UTC
Resolved
Apr 22, 2026, 11:18 AM UTC
Duration
16h 43m
Affected: APIWalletsPlatformTON
Timeline · 3 updates
  1. investigating Apr 21, 2026, 06:34 PM UTC

    We're currently experiencing network-wide issues affecting the TON blockchain. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

  2. identified Apr 22, 2026, 04:39 AM UTC

    We are currently seeing intermittent delay in TON deposits and withdrawals processing due to an upstream issue affecting TON nodes. The TON Foundation is currently working on a fix, and our team is actively monitoring the situation and awaiting further updates from them. We will provide another update as soon as more information is available.

  3. resolved Apr 22, 2026, 11:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Delay processing TON transactions

Detected by Pingoru
Apr 21, 2026, 09:42 AM UTC
Resolved
Apr 21, 2026, 01:13 PM UTC
Duration
3h 30m
Affected: APIWalletsTON
Timeline · 2 updates
  1. identified Apr 21, 2026, 09:42 AM UTC

    We are currently seeing intermittent failures with TON node calls due to an upstream network issue. This may impact withdrawals and other TON-related operations.

  2. resolved Apr 21, 2026, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 20, 2026

Issues with wallet viewer permissions

Detected by Pingoru
Apr 20, 2026, 07:38 PM UTC
Resolved
Apr 20, 2026, 11:41 PM UTC
Duration
4h 3m
Affected: APIWalletsPlatformStaking
Timeline · 8 updates
  1. investigating Apr 20, 2026, 07:38 PM UTC

    We are currently investigating the issue

  2. investigating Apr 20, 2026, 07:39 PM UTC

    We are currently investigating the issue, withdrawals may be affected as well.

  3. investigating Apr 20, 2026, 07:41 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 20, 2026, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 20, 2026, 09:41 PM UTC

    We are actively working on the fix.

  6. identified Apr 20, 2026, 11:18 PM UTC

    We are actively working on the fix - ETA ~20 minutes

  7. monitoring Apr 20, 2026, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Apr 20, 2026, 11:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 17, 2026

Issue with approval-required withdrawals for TSS wallets in the classic UI

Detected by Pingoru
Apr 17, 2026, 05:42 AM UTC
Resolved
Apr 17, 2026, 07:32 AM UTC
Duration
1h 49m
Affected: Platform
Timeline · 4 updates
  1. investigating Apr 17, 2026, 05:42 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 17, 2026, 05:42 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 17, 2026, 06:03 AM UTC

    We are working on a fix. Withdrawals for TSS wallets remain unaffected on the new UI. The impact is limited to the classic UI.

  4. resolved Apr 17, 2026, 07:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026

Delay in processing new sign ups

Detected by Pingoru
Apr 14, 2026, 02:31 PM UTC
Resolved
Apr 14, 2026, 02:52 PM UTC
Duration
20m
Affected: Platform
Timeline · 3 updates
  1. investigating Apr 14, 2026, 02:31 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2026, 02:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 14, 2026, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026

Issues Processing Tron (TRX) Transactions

Detected by Pingoru
Apr 09, 2026, 12:36 AM UTC
Resolved
Apr 09, 2026, 01:18 AM UTC
Duration
42m
Affected: Tron
Timeline · 2 updates
  1. investigating Apr 09, 2026, 12:36 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 01:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Delay in processing TRON deposits

Detected by Pingoru
Apr 08, 2026, 01:54 PM UTC
Resolved
Apr 08, 2026, 03:34 PM UTC
Duration
1h 40m
Affected: APIWalletsTron
Timeline · 2 updates
  1. identified Apr 08, 2026, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 08, 2026, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 7, 2026

Incident Update — Service Disruption

Detected by Pingoru
Apr 07, 2026, 04:10 PM UTC
Resolved
Apr 07, 2026, 04:19 PM UTC
Duration
9m
Affected: Platform
Timeline · 2 updates
  1. investigating Apr 07, 2026, 04:10 PM UTC

    We are currently investigating a service disruption affecting multiple components, including the mobile app and internal tooling. The issue appears to be related to the non-www bitgo.com domain being unreachable, while www.bitgo.com remains operational.

  2. resolved Apr 07, 2026, 04:19 PM UTC

    This incident has been resolved.

Read the full incident report →