BitGo Outage History

BitGo is up right now

Pingoru has recorded 104 incidents for BitGo: 104 in the last 12 months and 20 in the last 90 days.

Source: status.bitgo.com

104incidents recorded
104last 12 months
20last 90 days
4 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking BitGo in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261950 of 720 (7%)
May 2026827 of 744 (4%)
June 20261017 of 720 (2%)
July 2026916 of 744 (2%)
August 2026916 of 744 (2%)
September 2026737 of 720 (5%)
October 2026436 of 744 (5%)
November 202600 of 16 (0%)

Incidents, newest first

Major October 20, 2026 Issues processing Transactions 1h 58m Wallets

Started Oct 20, 2026, 05:39 PM UTC· resolved Oct 20, 2026, 07:37 PM UTC

  1. investigating Oct 20, 2026, 05:39 PM UTC

    We’re investigating connectivity issues affecting nodes. Coins affected: TON, IOTA, PLUME, SEI, EOS, BSC, NEAR, XTZ EVM, OG, MEGAETH, KAIA, INKETH, WEMIX, HYPE, SGB, TEMPO, INJECTIVE, GETH, OSMO, ADA, ALGO, APE, ARB, ARC, ASI, ATOM, AVAXP, TRX, HOODETH, BABY, FLUENTETH, PEARL, ETH, SOL, IP, and TIA. Customers may experience intermittent issues with services that depend on these nodes (Staking, Withdrawals, Deposits, etc) while we continue to investigate.

  2. identified Oct 20, 2026, 05:58 PM UTC

    We've identified the cause as a network outage at a third-party data center provider. It is affecting connectivity to a number of the blockchain nodes we operate there.

  3. monitoring Oct 20, 2026, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2026 Canton Scheduled Network Upgrade (LSU) 1d 1h Canton

Started Oct 09, 2026, 01:13 PM UTC· resolved Oct 10, 2026, 02:45 PM UTC

  1. investigating Oct 09, 2026, 01:13 PM UTC

    The Canton Foundation is performing a Logical Synchronizer Upgrade (LSU) on Canton MainNet to adopt CantonBFT. This is a network-wide update and is not specific to BitGo. This will come into effect for 24 hours, from Friday (13:00 UTC) to Saturday (13:00 UTC) What to expect: Regular transactions, such as transfers, will continue to be processed during the freeze. Nothing can be added to or removed from the network during the freeze, so Canton wallet initialisations will not go through during this window.

  2. investigating Oct 09, 2026, 02:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 10, 2026, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 7, 2026 Delay in processing INJECTIVE transactions 3h 24m API, Wallets, Injective

Started Oct 07, 2026, 09:23 AM UTC· resolved Oct 07, 2026, 12:48 PM UTC

  1. investigating Oct 07, 2026, 09:23 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 07, 2026, 09:27 AM UTC

    This is an upstream issue and isn't something within BitGo's control. The Injective Foundation has confirmed the issue and will be publishing an upgrade guide shortly.

  3. resolved Oct 07, 2026, 12:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 3, 2026 We have identified an issue affecting Solana withdrawals. Deposits remain unaffected. 4h 42m Solana

Started Oct 03, 2026, 02:20 PM UTC· resolved Oct 03, 2026, 07:03 PM UTC

  1. identified Oct 03, 2026, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 03, 2026, 07:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2026 Delay in processing Cosmoshub (ATOM) transactions 49m API, Wallets, Platform, Atom

Started Sep 23, 2026, 03:05 PM UTC· resolved Sep 23, 2026, 03:55 PM UTC

  1. investigating Sep 23, 2026, 03:05 PM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2026, 03:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 23, 2026, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 22, 2026 ATOM (Cosmoshub) network is currently halted network wide 20h 51m Atom

Started Sep 22, 2026, 04:34 PM UTC· resolved Sep 23, 2026, 01:25 PM UTC

  1. investigating Sep 22, 2026, 04:34 PM UTC

    ATOM (Cosmoshub) network is currently halted network wide https://x.com/cosmoshub/status/2102360020910272852

  2. resolved Sep 23, 2026, 01:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 22, 2026 Login Issue Affecting Passkey-Based 2FA 8h 7m Wallets, Platform, Testnet

Started Sep 22, 2026, 01:03 PM UTC· resolved Sep 22, 2026, 09:10 PM UTC

  1. investigating Sep 22, 2026, 01:03 PM UTC

    We are investigating an issue affecting the login flow for few users with passkey-based 2FA. Our team is actively working on a fix.

  2. investigating Sep 22, 2026, 01:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 22, 2026, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Sep 22, 2026, 04:24 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Sep 22, 2026, 09:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 15, 2026 Intermittent Login Errors ("Too Many Requests") 10m API, Platform

Started Sep 15, 2026, 10:25 PM UTC· resolved Sep 15, 2026, 10:35 PM UTC

  1. investigating Sep 15, 2026, 10:25 PM UTC

    We are currently investigating this issue.

  2. identified Sep 15, 2026, 10:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 15, 2026, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2026 Delay in processing SUI withdrawals on Go account 3h 9m API, Wallets, SUI

Started Sep 10, 2026, 09:38 PM UTC· resolved Sep 11, 2026, 12:47 AM UTC

  1. investigating Sep 10, 2026, 09:38 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 11, 2026, 12:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2026 Delay in processing DOT transactions 2h 24m API, Wallets, Polkadot, SUI

Started Sep 10, 2026, 08:45 PM UTC· resolved Sep 10, 2026, 11:09 PM UTC

  1. investigating Sep 10, 2026, 08:45 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 10, 2026, 08:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 10, 2026, 09:35 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 10, 2026, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Sep 10, 2026, 11:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2026 Delay in Processing ATOM Transactions 7h 35m Atom

Started Sep 08, 2026, 06:51 PM UTC· resolved Sep 09, 2026, 02:26 AM UTC

  1. investigating Sep 08, 2026, 06:51 PM UTC

    We are currently investigating this issue.

  2. identified Sep 09, 2026, 12:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 09, 2026, 02:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2026, 02:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 27, 2026 Trade orderbook is currently unavailable 52m BitGo Trust Trade API, BitGo Trust, BitGo Europe, BitGo Europe Trade API and 2 more

Started Aug 27, 2026, 06:20 PM UTC· resolved Aug 27, 2026, 07:12 PM UTC

  1. investigating Aug 27, 2026, 06:20 PM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2026, 06:22 PM UTC

    Trade orderbook is currently unavailable for due to scheduled maintenance. Trade execution is unaffected.

  3. investigating Aug 27, 2026, 06:24 PM UTC

    Trade orderbook is currently unavailable for due to scheduled maintenance. Trade execution is unaffected.

  4. identified Aug 27, 2026, 06:30 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Aug 27, 2026, 07:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026 Delay in processing Transactions affecting multiple coins 41m Ethereum, Ripple, Solana, Polygon and 1 more

Started Aug 26, 2026, 06:23 AM UTC· resolved Aug 26, 2026, 07:04 AM UTC

  1. investigating Aug 26, 2026, 06:23 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 26, 2026, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 26, 2026, 06:49 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 26, 2026, 07:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 24, 2026 Missing Orderbook Data in Test Environment 3h 18m BitGo Trust, BitGo Singapore, BitGo Europe, Testnet and 1 more

Started Aug 24, 2026, 08:07 PM UTC· resolved Aug 24, 2026, 11:25 PM UTC

  1. investigating Aug 24, 2026, 08:07 PM UTC

    This additionally prevents some types of orders from being placed, because they are part of order-book data.

  2. resolved Aug 24, 2026, 11:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 21, 2026 Delay in processing Transactions affecting multiple coins 3h 3m API, Wallets, Platform, Ethereum and 35 more

Started Aug 21, 2026, 11:07 AM UTC· resolved Aug 21, 2026, 02:11 PM UTC

  1. investigating Aug 21, 2026, 11:07 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2026, 11:58 AM UTC

    We have identified the issue affecting transaction confirmations for previously submitted withdrawals across account-based chains and are actively working to resolve it. New withdrawal transactions are processing and confirming normally.

  3. investigating Aug 21, 2026, 12:46 PM UTC

    We are continuing to process confirmations for older withdrawal transactions that were impacted by the issue. Confirmations for older transactions have now been successfully processed for SOL, TRX, XRP, SUI, NEAR, and DOT. We are continuing remediation for the remaining affected chains.

  4. resolved Aug 21, 2026, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2026 Delay in processing Transactions affecting multiple coins 2h 14m Ethereum, Ripple, Solana, Polygon and 1 more

Started Aug 19, 2026, 03:43 AM UTC· resolved Aug 19, 2026, 05:58 AM UTC

  1. investigating Aug 19, 2026, 03:43 AM UTC

    We are currently investigating this issue.

  2. identified Aug 19, 2026, 05:39 AM UTC

    We have identified the issue and are currently working on a fix.

  3. resolved Aug 19, 2026, 05:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 17, 2026 Issues affecting Report Generation 1h 40m Reporting

Started Aug 17, 2026, 04:08 PM UTC· resolved Aug 17, 2026, 05:49 PM UTC

  1. investigating Aug 17, 2026, 04:08 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 17, 2026, 05:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 12, 2026 Issue processing HBAR EVM transactions 3h 9m API, Wallets

Started Aug 12, 2026, 02:44 PM UTC· resolved Aug 12, 2026, 05:54 PM UTC

  1. investigating Aug 12, 2026, 02:44 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor August 10, 2026 Custodial Wallet Whitelist Issue 12m Platform

Started Aug 10, 2026, 07:32 PM UTC· resolved Aug 10, 2026, 07:45 PM UTC

  1. identified Aug 10, 2026, 07:32 PM UTC

    We are investigating an issue affecting custodial wallet whitelist entries created after approximately 1:48 AM PT today (08/10). Affected entries may not function as expected when initiating transactions. We have identified the cause and are reverting the related change to prevent new whitelist entries from being affected. We are also working to automatically correct impacted entries created during this period. We will provide an update as remediation progresses.

  2. resolved Aug 10, 2026, 07:45 PM UTC

    The change causing this issue has been reverted, and new whitelist addresses are no longer affected. We are currently identifying whitelist entries impacted during the affected period and working to correct them.

Read the full incident report →

Minor August 6, 2026 Delay in Processing SUI transactions 58m API, Wallets, SUI

Started Aug 06, 2026, 06:38 PM UTC· resolved Aug 06, 2026, 07:37 PM UTC

  1. identified Aug 06, 2026, 06:38 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 06, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2026 Delay in Processing Go Account - ZEC Transactions 7h 34m Wallets

Started Jul 29, 2026, 03:51 PM UTC· resolved Jul 29, 2026, 11:26 PM UTC

  1. identified Jul 29, 2026, 03:51 PM UTC

    We have identified the cause of delays affecting ZEC (Zcash) transactions for Go Accounts. Client using Go Accounts may experience longer-than-normal processing times for ZEC transactions while we work to implement a fix. Our engineering team is actively working to resolve the issue and restore normal transaction processing. We will continue to provide updates as progress is made.

  2. resolved Jul 29, 2026, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2026 Issues Affecting Persona Liveness Verification Flow 1h 18m Platform

Started Jul 22, 2026, 11:33 PM UTC· resolved Jul 23, 2026, 12:51 AM UTC

  1. investigating Jul 22, 2026, 11:33 PM UTC

    We are currently investigating an issue affecting the Persona identity verification (liveness check) flow. Some users may experience the liveness verification opening in a small, scrollable window. After scanning the QR code and completing the verification on their mobile device, the process may take significantly longer than expected to complete or appear to hang. Our engineering team is actively investigating the root cause and working toward a resolution. We will provide additional updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. identified Jul 22, 2026, 11:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 23, 2026, 12:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 17, 2026 Issues with accessing trade platform 2h 55m BitGo Trust Trade API, BitGo Trust, BitGo Europe, BitGo Europe Trade API and 2 more

Started Jul 17, 2026, 01:19 AM UTC· resolved Jul 17, 2026, 04:14 AM UTC

  1. investigating Jul 17, 2026, 01:19 AM UTC

    GCP (Google Cloud Provider) outage and trading is down in MENA, Europe, and BitGo Trust. We are currently investigating.

  2. investigating Jul 17, 2026, 01:20 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2026, 03:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2026, 04:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026 Zcash on Testnet is not currently functioning 14m ZCash

Started Jul 14, 2026, 07:20 PM UTC· resolved Jul 14, 2026, 07:35 PM UTC

  1. investigating Jul 14, 2026, 07:20 PM UTC

    Zcash on Testnet is not currently functioning

  2. investigating Jul 14, 2026, 07:24 PM UTC

    We are currently investigating an issue with Zcash on Testnet. Deposit and Withdrawals are not currently functioning.

Read the full incident report →

Minor July 14, 2026 Scheduled maintenance on Wednesday, July 15, 14:00 UTC our internal Zcash (ZEC) infrastructure. Temporary service disruptions may occur during that time. 44m ZCash

Started Jul 14, 2026, 03:33 PM UTC· resolved Jul 14, 2026, 04:18 PM UTC

  1. investigating Jul 14, 2026, 03:33 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 14, 2026, 03:47 PM UTC

    We are continuing to investigate this issue.

Read the full incident report →