BitGo incident

Delay in processing DOT transactions

Minor Resolved View vendor source →

BitGo experienced a minor incident on September 10, 2026 affecting API and Wallets and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 08:45 PM UTC
Resolved
Sep 10, 2026, 11:09 PM UTC
Duration
2h 24m
Detected by Pingoru
Sep 10, 2026, 08:45 PM UTC

Affected components

APIWalletsPolkadotSUI

Update timeline

  1. investigating Sep 10, 2026, 08:45 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 10, 2026, 08:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 10, 2026, 09:35 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 10, 2026, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Sep 10, 2026, 11:09 PM UTC

    This incident has been resolved.