BitGo incident

Missing Orderbook Data in Test Environment

Minor Resolved View vendor source →

BitGo experienced a minor incident on August 24, 2026 affecting BitGo Trust and BitGo Singapore and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 08:07 PM UTC
Resolved
Aug 24, 2026, 11:25 PM UTC
Duration
3h 18m
Detected by Pingoru
Aug 24, 2026, 08:07 PM UTC

Affected components

BitGo TrustBitGo SingaporeBitGo EuropeTestnetBitGo MENA

Update timeline

  1. investigating Aug 24, 2026, 08:07 PM UTC

    This additionally prevents some types orders from being placed, because they are part of order-book data.

  2. resolved Aug 24, 2026, 11:25 PM UTC

    This incident has been resolved.