BitGo experienced a major incident on October 20, 2026 affecting Wallets, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 05:39 PM UTC
We’re investigating connectivity issues affecting nodes. We’ve received drift alerts for TON, IOTA, Plume, Sei, EOS, BSC, NEAR, XTZ EVM, OG, MegaETH, Kaia, Ink, WEMIX, Hyperliquid, SGB, Tempo, Injective, Geth, and Osmosis. Customers may experience intermittent issues with services that depend on these nodes (Staking, Withdrawals, Deposits, etc) while we continue to investigate.
- identified Oct 20, 2026, 05:58 PM UTC
We've identified the cause as a network outage at a third-party data center provider. It is affecting connectivity to a number of the blockchain nodes we operate there.
- monitoring Oct 20, 2026, 06:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 07:37 PM UTC
This incident has been resolved.