Bigtincan incident

Brainshark - Scorecards loading issues

Resolved after 13 hours 28 minutes, affecting Reporting, on November 11, 2026.

investigating Nov 11, 2026, 11:32 PM UTC

We are investigating issues with some customers having Scorecards loading issues.

Started
Nov 11, 2026, 11:32 PM UTC
Resolved
Nov 12, 2026, 01:01 PM UTC
Duration
13h 28m
Detected by Pingoru
Nov 11, 2026, 11:32 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Nov 11, 2026, 11:32 PM UTC

    We are investigating issues with some customers having Scorecards loading issues.

  2. resolved Nov 12, 2026, 01:01 PM UTC

    This incident has been resolved.

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