Bigtincan Outage History

Bigtincan is up right now

Bigtincan had 11 outages in the last 2 years totaling 22h 9m of downtime — averaging 0.5 incidents per month.

There were 11 Bigtincan outages since March 5, 2025 totaling 22h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bigtincan.com

Minor October 1, 2026

Content Hub - Email Delivery Issue

Detected by Pingoru
Oct 01, 2026, 01:50 PM UTC
Resolved
Oct 01, 2026, 07:22 PM UTC
Duration
5h 32m
Affected: Mailing service
Timeline · 5 updates
  1. investigating Oct 01, 2026, 01:50 PM UTC

    We are experiencing an outage affecting email delivery across Content Hub. The team is actively investigating the issue and will provide an update shortly.

  2. investigating Oct 01, 2026, 01:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 01, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  4. identified Oct 01, 2026, 05:49 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Oct 01, 2026, 07:22 PM UTC

    This incident has been resolved. All emails are sending properly now.

Read the full incident report →

Major September 29, 2026

Content Hub IOS Mobile app not loading

Detected by Pingoru
Sep 29, 2026, 05:03 PM UTC
Resolved
Sep 29, 2026, 05:29 PM UTC
Duration
25m
Timeline · 4 updates
  1. investigating Sep 29, 2026, 05:03 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2026, 05:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 29, 2026, 05:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2026, 05:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 29, 2026

Content Hub Loading Slowly

Detected by Pingoru
Sep 29, 2026, 03:52 PM UTC
Resolved
Sep 29, 2026, 04:36 PM UTC
Duration
44m
Affected: Webapp Services-US Region
Timeline · 2 updates
  1. investigating Sep 29, 2026, 03:52 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 29, 2026, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 10, 2026

Customer branded Links

Detected by Pingoru
Sep 10, 2026, 09:09 PM UTC
Resolved
Sep 10, 2026, 11:09 PM UTC
Duration
1h 59m
Affected: ClearSlide Home Page
Timeline · 2 updates
  1. investigating Sep 10, 2026, 09:09 PM UTC

    We are currently investigating an issue affecting ClearSlide customer-branded links not working.

  2. resolved Sep 10, 2026, 11:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 10, 2026

We are currently experiencing login issues with the ClearSlide platform.

Detected by Pingoru
Sep 10, 2026, 06:29 PM UTC
Resolved
Sep 10, 2026, 06:50 PM UTC
Duration
20m
Affected: ClearSlide Home Page
Timeline · 3 updates
  1. investigating Sep 10, 2026, 06:29 PM UTC

    We are investigating an issue with the Clearslide log in.

  2. investigating Sep 10, 2026, 06:29 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 10, 2026, 06:50 PM UTC

    This incident has now been resolved

Read the full incident report →

Major June 17, 2025

Content Hub- slow performance

Detected by Pingoru
Jun 17, 2025, 07:28 PM UTC
Resolved
Jun 17, 2025, 09:49 PM UTC
Duration
2h 21m
Affected: API Infrastructure-US RegionPubapi Services-US Region
Timeline · 3 updates
  1. investigating Jun 17, 2025, 07:28 PM UTC

    Content Hub- investigating slow responses and difficulty for some users to log in

  2. monitoring Jun 17, 2025, 07:49 PM UTC

    We've identified the issue and have made adjustments to address the issue

  3. resolved Jun 17, 2025, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 18, 2025

Zunos Admin Login issues reported

Detected by Pingoru
Apr 18, 2025, 03:59 PM UTC
Resolved
Apr 18, 2025, 05:13 PM UTC
Duration
1h 14m
Timeline · 3 updates
  1. investigating Apr 18, 2025, 03:59 PM UTC

    As of 11:45AM we are investigating reports of Zunos Admin Login issues

  2. investigating Apr 18, 2025, 03:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 18, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 14, 2025

Reports of Story Creation issues on the EMEA Content Hub cloud

Detected by Pingoru
Apr 14, 2025, 04:07 PM UTC
Resolved
Apr 14, 2025, 09:26 PM UTC
Duration
5h 18m
Timeline · 2 updates
  1. investigating Apr 14, 2025, 04:07 PM UTC

    We are investigating reports of Story Creation issues on the EMEA Content Hub cloud

  2. resolved Apr 14, 2025, 09:26 PM UTC

    Issues regarding Story Creation affecting the Content Hub EMEA cloud have now been resolved

Read the full incident report →

Major March 31, 2025

Conversion service issues

Detected by Pingoru
Mar 31, 2025, 06:43 PM UTC
Resolved
Mar 31, 2025, 08:16 PM UTC
Duration
1h 33m
Affected: Convert Services-US RegionConvert Services-Europe RegionConvert Services-Australia Region
Timeline · 3 updates
  1. investigating Mar 31, 2025, 06:43 PM UTC

    Reports of conversion service delays are actively being investigated

  2. investigating Mar 31, 2025, 08:15 PM UTC

    The issue is now resolved however please email [email protected] if you are experiencing further conversion issues

  3. resolved Mar 31, 2025, 08:16 PM UTC

    This incident has been resolved.

Read the full incident report →