Bigtincan Outage History

Bigtincan is up right now

Pingoru has recorded 13 incidents for Bigtincan: 5 in the last 12 months and 5 in the last 90 days.

Source: status.bigtincan.com

13incidents recorded
5last 12 months
5last 90 days
108 minutestypical duration

Incidents, newest first

Minor October 1, 2026 Content Hub - Email Delivery Issue 5h 32m Mailing service

Started Oct 01, 2026, 01:50 PM UTC· resolved Oct 01, 2026, 07:22 PM UTC

  1. investigating Oct 01, 2026, 01:50 PM UTC

    We are experiencing an outage affecting email delivery across Content Hub. The team is actively investigating the issue and will provide an update shortly.

  2. investigating Oct 01, 2026, 01:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 01, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  4. identified Oct 01, 2026, 05:49 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Oct 01, 2026, 07:22 PM UTC

    This incident has been resolved. All emails are sending properly now.

Read the full incident report →

Major September 29, 2026 Content Hub IOS Mobile app not loading 25m

Started Sep 29, 2026, 05:03 PM UTC· resolved Sep 29, 2026, 05:29 PM UTC

  1. investigating Sep 29, 2026, 05:03 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2026, 05:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 29, 2026, 05:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2026, 05:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 29, 2026 Content Hub Loading Slowly 44m Webapp Services-US Region

Started Sep 29, 2026, 03:52 PM UTC· resolved Sep 29, 2026, 04:36 PM UTC

  1. investigating Sep 29, 2026, 03:52 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 29, 2026, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 10, 2026 Customer branded Links 1h 59m ClearSlide Home Page

Started Sep 10, 2026, 09:09 PM UTC· resolved Sep 10, 2026, 11:09 PM UTC

  1. investigating Sep 10, 2026, 09:09 PM UTC

    We are currently investigating an issue affecting ClearSlide customer-branded links not working.

  2. resolved Sep 10, 2026, 11:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 10, 2026 We are currently experiencing login issues with the ClearSlide platform. 20m ClearSlide Home Page

Started Sep 10, 2026, 06:29 PM UTC· resolved Sep 10, 2026, 06:50 PM UTC

  1. investigating Sep 10, 2026, 06:29 PM UTC

    We are investigating an issue with the Clearslide log in.

  2. investigating Sep 10, 2026, 06:29 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 10, 2026, 06:50 PM UTC

    This incident has now been resolved

Read the full incident report →

Major June 17, 2025 Content Hub- slow performance 2h 21m API Infrastructure-US Region, Pubapi Services-US Region

Started Jun 17, 2025, 07:28 PM UTC· resolved Jun 17, 2025, 09:49 PM UTC

  1. investigating Jun 17, 2025, 07:28 PM UTC

    Content Hub- investigating slow responses and difficulty for some users to log in

  2. monitoring Jun 17, 2025, 07:49 PM UTC

    We've identified the issue and have made adjustments to address the issue

  3. resolved Jun 17, 2025, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2025 Investigation into issues with RolePlay functionality 2h 39m Brainshark

Started Jun 02, 2025, 08:04 PM UTC· resolved Jun 02, 2025, 10:43 PM UTC

  1. investigating Jun 02, 2025, 08:04 PM UTC

    Investigation into issues with RolePlay functionality is underway

  2. resolved Jun 02, 2025, 10:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 18, 2025 Zunos Admin Login issues reported 1h 14m

Started Apr 18, 2025, 03:59 PM UTC· resolved Apr 18, 2025, 05:13 PM UTC

  1. investigating Apr 18, 2025, 03:59 PM UTC

    As of 11:45AM we are investigating reports of Zunos Admin Login issues

  2. investigating Apr 18, 2025, 03:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 18, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 14, 2025 Reports of Story Creation issues on the EMEA Content Hub cloud 5h 18m

Started Apr 14, 2025, 04:07 PM UTC· resolved Apr 14, 2025, 09:26 PM UTC

  1. investigating Apr 14, 2025, 04:07 PM UTC

    We are investigating reports of Story Creation issues on the EMEA Content Hub cloud

  2. resolved Apr 14, 2025, 09:26 PM UTC

    Issues regarding Story Creation affecting the Content Hub EMEA cloud have now been resolved

Read the full incident report →

Major March 31, 2025 Conversion service issues 1h 33m Convert Services-US Region, Convert Services-Europe Region, Convert Services-Australia Region

Started Mar 31, 2025, 06:43 PM UTC· resolved Mar 31, 2025, 08:16 PM UTC

  1. investigating Mar 31, 2025, 06:43 PM UTC

    Reports of conversion service delays are actively being investigated

  2. investigating Mar 31, 2025, 08:15 PM UTC

    The issue is now resolved however please email [email protected] if you are experiencing further conversion issues

  3. resolved Mar 31, 2025, 08:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2025 Performance issues with US Content Hub –

Started Mar 12, 2025, 02:30 PM UTC· resolved Mar 12, 2025, 02:30 PM UTC

  1. resolved Mar 12, 2025, 08:38 PM UTC

    Performance issues with US Content Hub occurred between 10:30AM and 12:15AM US EDT

Read the full incident report →