Bigtincan incident

Content Not Appearing within Content Portal or My Content in Brainshark

Ongoing since 06:40 PM UTC, affecting Brainshark.

investigating Nov 11, 2026, 06:40 PM UTC

We are currently investigating an issue where content is not appearing correctly within the Content Portal or the ‘My Content’ section. Our engineering team is actively working to resolve this as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.

Started
Nov 11, 2026, 06:40 PM UTC
Resolved
Ongoing
Duration
● 7m
Detected by Pingoru
Nov 11, 2026, 06:40 PM UTC

Affected components

Brainshark

Update timeline

  1. investigating Nov 11, 2026, 06:40 PM UTC

    We are currently investigating an issue where content is not appearing correctly within the Content Portal or the ‘My Content’ section. Our engineering team is actively working to resolve this as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.

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