BigCommerce incident

Intermittent Availability Issue

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on April 28, 2026 affecting Storefront, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 11:44 PM UTC
Resolved
Apr 28, 2026, 11:44 PM UTC
Duration
—
Detected by Pingoru
Apr 28, 2026, 11:44 PM UTC

Affected components

Storefront

Update timeline

  1. resolved Apr 28, 2026, 11:44 PM UTC

    Commerce engineers observed an availability issue with a subset of stores beginning at approximately 00:19 UTC, which caused some storefront requests to fail. The issue was resolved at 00:25 UTC and all services are fully operational.