BigCommerce experienced a minor incident on July 21, 2026 affecting Control Panel, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Control Panel
Update timeline
- investigating Jul 21, 2026, 08:20 PM UTC
Commerce Engineers are currently investigating an issue causing intermittent errors in PageBuilder and some other aspects of the control panel. Storefronts and the checkout experience are not affected.
- resolved Jul 21, 2026, 11:09 PM UTC
Commerce Engineers identified and fixed the root cause of the intermittent errors affecting the control panel. This incident has been resolved.