BigCommerce experienced a notice incident on February 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 03, 2026, 06:12 PM UTC
Commerce engineers were alerted to an increase in error rates for a subset of stores on both storefronts and control panels starting at 16:25 UTC. Action was taken and error rates returned to normal at 16:41 UTC. All systems are fully operational.