BigCommerce incident

Elevated Response Times

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on March 4, 2026 affecting Storefront, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 05:47 PM UTC
Resolved
Mar 04, 2026, 08:31 PM UTC
Duration
2h 43m
Detected by Pingoru
Mar 04, 2026, 05:47 PM UTC

Affected components

Storefront

Update timeline

  1. investigating Mar 04, 2026, 05:47 PM UTC

    Commerce engineers are currently investigating an issue with elevated response times on storefronts. We will provide an update shortly.

  2. resolved Mar 04, 2026, 08:31 PM UTC

    This incident has been resolved.