BigCommerce experienced a minor incident on March 5, 2026 affecting Reporting & Analytics, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting & Analytics
Update timeline
- monitoring Mar 05, 2026, 04:42 PM UTC
Commerce Engineers are investigating a delay with Meta CAPI event delivery caused by an active Meta Marketing API incident. Events continue processing at a reduced rate, which has created backlog for a subset of stores. We will continue monitoring and provide updates as they are available.
- resolved Mar 05, 2026, 06:24 PM UTC
Commerce Engineers have resolved the delay with Meta CAPI event delivery caused by the Meta Marketing API incident. Event processing has returned to normal rates, and backlog for affected stores has been cleared.