BigCommerce experienced a notice incident on March 6, 2026 affecting Storefront, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Storefront
Update timeline
- resolved Mar 06, 2026, 11:46 PM UTC
Commerce engineers observed an availability issue with a subset of stores beginning at approximately 10:30 AM UTC, which caused some storefront requests to fail. The issue was resolved at 11:15 AM UTC and all services are fully operational.