BigCommerce incident

Issue with new quotes in B2B edition

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on March 17, 2026 affecting B2B Edition - API and B2B Edition - Dashboard and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 11:28 AM UTC
Resolved
Mar 17, 2026, 12:01 PM UTC
Duration
32m
Detected by Pingoru
Mar 17, 2026, 11:28 AM UTC

Affected components

B2B Edition - APIB2B Edition - DashboardB2B Edition - Buyers Portal

Update timeline

  1. identified Mar 17, 2026, 11:28 AM UTC

    BigCommerce engineers have identified an issue on a subset of stores where quotes created in the B2B edition are not associated to a channel. A fix is being implemented and updates will be provided as more information becomes available.

  2. resolved Mar 17, 2026, 12:01 PM UTC

    This issue has been resolved.