BigCommerce incident

Issues changing currency on storefronts

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on June 16, 2026 affecting Storefront, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 06:57 PM UTC
Resolved
Jun 16, 2026, 08:12 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 16, 2026, 06:57 PM UTC

Affected components

Storefront

Update timeline

  1. investigating Jun 16, 2026, 06:57 PM UTC

    BigCommerce engineers are investigating reports of issues with currency changes on storefronts.

  2. identified Jun 16, 2026, 07:32 PM UTC

    BigCommerce engineers have identified the issue and are working to resolve it.

  3. investigating Jun 16, 2026, 08:02 PM UTC

    BigCommerce engineers are investigating this issue.

  4. resolved Jun 16, 2026, 08:12 PM UTC

    A fix for this issue has been rolled out to all stores.