BigCommerce incident

Some exports stalling

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on June 16, 2026 affecting Control Panel, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 02:54 PM UTC
Resolved
Jun 16, 2026, 03:21 PM UTC
Duration
26m
Detected by Pingoru
Jun 16, 2026, 02:54 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Jun 16, 2026, 02:54 PM UTC

    Commerce engineers are investigating reports of exports stalling and failing to complete for a subset of stores.

  2. resolved Jun 16, 2026, 03:21 PM UTC

    A fix has been deployed and exports are now completing normally.