BigCommerce incident

Meta Outage Causing Disruption to Meta CAPI Integrations

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on June 12, 2026 affecting Reporting & Analytics, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 02:58 PM UTC
Resolved
Jun 12, 2026, 03:35 PM UTC
Duration
37m
Detected by Pingoru
Jun 12, 2026, 02:58 PM UTC

Affected components

Reporting & Analytics

Update timeline

  1. investigating Jun 12, 2026, 02:58 PM UTC

    Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.

  2. monitoring Jun 12, 2026, 03:09 PM UTC

    Meta CAPI events have resumed publishing without errors. We will continue monitoring this situation.

  3. resolved Jun 12, 2026, 03:35 PM UTC

    This incident has been resolved.