BigCommerce incident

Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts

Notice Ongoing View vendor source →

BigCommerce is currently experiencing a notice incident, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 07:53 PM UTC
Resolved
Ongoing
Duration
● 2h 51m
Detected by Pingoru
Jun 10, 2026, 07:53 PM UTC

Update timeline

  1. investigating Jun 10, 2026, 07:53 PM UTC

    Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable to log into a B2B Catalyst storefront.