BigCommerce incident

Temporary Issues with Product Filters for Subset of Stores

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on June 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 03:48 PM UTC
Resolved
Jun 05, 2026, 01:30 PM UTC
Duration
—
Detected by Pingoru
Jun 05, 2026, 03:48 PM UTC

Update timeline

  1. resolved Jun 05, 2026, 03:48 PM UTC

    Between 2:37p-3:25p UTC a subset of stores may have experienced errors, delays, or missing options when using product filters and category navigation. Commerce Engineers deployed a fix and all storefront navigation and filtering systems were fully operational as of 3:25p UTC. We will continue to monitor system stability closely.