BigCommerce incident
Bigcommerce Scheduled Maintenance: 2014-11-12 @ 8:00 PM - 1AM CST
BigCommerce experienced a notice incident on November 12, 2014, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Nov 12, 2014, 02:49 AM UTC
We will be performing maintenance on a select number of store databases. Affected merchants have already been notified. The disruptions will be for less than 5 minutes per store and be complete within the next 5 hours. Disruptions are expected for the following services: - Store Front - Control Panel - API service Should you have any questions regarding this scheduled maintenance, contact our support team or open a support request via our support portal at http://support.bigcommerce.com/.
- in progress Nov 13, 2014, 02:01 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Nov 13, 2014, 04:12 AM UTC
Maintenance is now completed.