BigCommerce experienced a notice incident on November 17, 2014, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Nov 17, 2014, 05:51 AM UTC
We will be performing an emergency maintenance on one of our database clusters. The expected downtime will be for less than 5 minutes and be complete within the next hour. Disruptions are expected for the following services: - Control Panel - API service Should you have any questions regarding this scheduled maintenance, contact our support team or open a support request via our support portal at http://support.bigcommerce.com/.
- in progress Nov 17, 2014, 06:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Nov 17, 2014, 06:57 AM UTC
Maintenance is now completed.