BigCommerce experienced a notice incident on December 2, 2015 affecting API & Webhooks and Control Panel and 1 more component, lasting 9h. The incident has been resolved; the full update timeline is below.
Affected components
API & WebhooksControl PanelStorefront
Update timeline
- scheduled Dec 02, 2015, 05:41 AM UTC
Our network provider has informed us that they need to do an emergency failover to redundant network equipment. They have informed us that their will be little or no down time associated. However, during any failover event, issues may occur. We are watching for any problems and will update this page when the maintenance is complete. Thanks for your patience and we regret the necessary but highly inconvenient maintenance event.
- completed Dec 02, 2015, 02:41 PM UTC
The scheduled maintenance has been completed.