BigCommerce experienced a notice incident on December 15, 2015 affecting API & Webhooks and Control Panel and 1 more component, lasting 7h 10m. The incident has been resolved; the full update timeline is below.
Affected components
API & WebhooksControl PanelStorefront
Update timeline
- scheduled Dec 15, 2015, 09:58 PM UTC
Bigcommerce engineers will be working with our service provider to conduct planned maintenance on our upstream network routing. For the duration of this work a small number of stores may be unavailable for period of time lasting up to 5 minutes.
- in progress Dec 16, 2015, 02:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Dec 16, 2015, 05:09 AM UTC
The maintenance has been completed.