BigCommerce experienced a notice incident on June 21, 2016 affecting API & Webhooks and Control Panel and 1 more component, lasting 7d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Jun 21, 2016, 08:05 PM UTC
As part of our ongoing commitment to our clients, BigCommerce will be performing preventative maintenance for about 10% of our stores on Tuesday June 28, 2016, 10:00pm to 11:00pm, CST (US Central Time). http://www.timeanddate.com/worldclock/fixedtime.html?iso=20160628T22&p1=70&ah=1&am=0 We expect no downtime nor negative effects on any store during this window, but unforeseen problems should be limited to short interruptions to your store, lasting up to 5 minutes, including disruption to the following services: * Store Front * Control Panel * API service We would like to remind all clients that scheduled maintenance actions are a necessary and vital aspect of our operations to ensure the ongoing reliability of your store. Should you have any questions regarding this scheduled maintenance, please open a support request via our support portal at http://support.bigcommerce.com/ Best Regards, BigCommerce Technical Operations 1-888-699-8911 http://www.bigcommerce.com/
- scheduled Jun 29, 2016, 01:59 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 29, 2016, 03:01 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Jun 29, 2016, 04:00 AM UTC
The scheduled maintenance has been completed.