BestNotes incident
RateQueue Host Down Did Not Recover
Ongoing since 02:14 AM UTC, affecting BestNotes Services (Appointment Reminder Services).
Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available
Affected components
Update timeline
- investigating Nov 03, 2026, 02:14 AM UTC
We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available
- identified Nov 03, 2026, 02:50 AM UTC
Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available
Your product runs on more than BestNotes
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services