BEES incident
BEESOE-178112 - [BEES Customer, GROW][Multiple Countries] - Combos are not loading
Resolved after 17 minutes, affecting North America and Latin America and 1 more, on July 10, 2024.
The impact has been fully mitigated and BEES specialists are now monitoring closely.
Affected components
Update timeline
- investigating Jul 10, 2024, 09:57 PM UTC
BEES Support is investigating cases of degraded performance in Combos affecting Customer and Grow in the Americas, except the US, Africa and South Korea. More details will be provided within the next hour.
- identified Jul 10, 2024, 10:07 PM UTC
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Impact has been mitigated with a workaround and the teams remain gathered to tackle the root cause. Updates to follow within the next hour.
- resolved Jul 10, 2024, 10:14 PM UTC
The impact has been fully mitigated and BEES specialists are now monitoring closely.
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