BEES incident

Force, Deliver and Customer applications facing login issues in affected countries

Minor Resolved View vendor source →

BEES experienced a minor incident on August 29, 2026 affecting Latin America and Latin America and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 01:58 PM UTC
Resolved
Aug 29, 2026, 03:46 PM UTC
Duration
1h 48m
Detected by Pingoru
Aug 29, 2026, 01:58 PM UTC

Affected components

Latin AmericaLatin AmericaLatin America

Update timeline

  1. investigating Aug 29, 2026, 01:58 PM UTC

    BEES Support is investigating cases of degraded performance affecting Force, Deliver and Customer in Peru and Bolivia. More information will be shared in 30 minutes or as the situation unfolds. Ticket for Reference: ITOPS-56002

  2. investigating Aug 29, 2026, 02:28 PM UTC

    The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.

  3. investigating Aug 29, 2026, 03:26 PM UTC

    The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.

  4. resolved Aug 29, 2026, 03:46 PM UTC

    The issue has been resolved and the service is now operating normally. This case is, therefore, closed.