BEES incident
Catalog synchronization is unavailable - Peru only
BEES experienced a minor incident on August 19, 2026 affecting Latin America and Latin America and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 05:57 PM UTC
BEES Support is investigating an issue with Catalog that is impacting all products only in Peru. More information will be shared in 30 minutes or as the situation unfolds. Ticket for Reference: ITOPS-54143
- investigating Aug 19, 2026, 06:27 PM UTC
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
- investigating Aug 19, 2026, 07:28 PM UTC
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
- resolved Aug 19, 2026, 07:44 PM UTC
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.