BEES incident

Application presents performance issues

Resolved after 20 minutes, affecting Latin America and Africa, on November 4, 2024.

investigating Nov 04, 2024, 04:42 PM UTC

A corrective action from the specialist team has just taken effect and the platforms recovered. The team remains monitoring the situation.

Started
Nov 04, 2024, 04:24 PM UTC
Resolved
Nov 04, 2024, 04:44 PM UTC
Duration
20m
Detected by Pingoru
Nov 04, 2024, 04:24 PM UTC

Affected components

Latin AmericaAfrica

Update timeline

  1. investigating Nov 04, 2024, 04:24 PM UTC

    The BEES Support team is investigating an instability issue affecting BEES customers in the Americas (excluding the US), Africa. We will provide more details within the next 30 minutes. Ticket for reference: BEESOE-194540.

  2. investigating Nov 04, 2024, 04:42 PM UTC

    A corrective action from the specialist team has just taken effect and the platforms recovered. The team remains monitoring the situation.

  3. resolved Nov 04, 2024, 04:44 PM UTC

    This incident has been resolved.

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