BEES incident

Application Intermittency

Resolved after 3 hours 34 minutes, affecting North America and Latin America and 1 more, on May 29, 2025.

resolved May 29, 2025, 07:51 PM UTC

Following an extended monitoring period and successful validations by the technical teams, we confirm that the issue has been fully mitigated. The platform remains stable, and the incident is now officially considered resolved.

Started
May 29, 2025, 04:17 PM UTC
Resolved
May 29, 2025, 07:51 PM UTC
Duration
3h 34m
Detected by Pingoru
May 29, 2025, 04:17 PM UTC

Affected components

North AmericaLatin AmericaAfrica

Update timeline

  1. investigating May 29, 2025, 04:17 PM UTC

    BEES Support is investigating reports of intermittent errors impacting BEES Grow. More information will be shared in 30 minutes or as the situation unfolds.

  2. identified May 29, 2025, 04:41 PM UTC

    BEES Support continues to work on resolving the errors reported for Bees Grow. The root cause has been identified and the L3 teams are working towards the incident resolution. Updates to follow within the next hour.

  3. monitoring May 29, 2025, 07:41 PM UTC

    BEES support team completed mitigative actions and the platform is operational and stable. The team remains monitoring to ensure platform stability.

  4. resolved May 29, 2025, 07:51 PM UTC

    Following an extended monitoring period and successful validations by the technical teams, we confirm that the issue has been fully mitigated. The platform remains stable, and the incident is now officially considered resolved.

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