Resolved after 3 hours 48 minutes, affecting North America and Latin America and 1 more, on October 8, 2025.
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Affected components
Update timeline
- investigating Oct 10, 2025, 08:08 PM UTC
BEES Support is investigating an issue with the placing of new orders that is impacting BEES Customer in Americas (except the US) and Africa. More information will be shared in 30 minutes or as the situation unfolds.
- identified Oct 10, 2025, 08:11 PM UTC
Our teams identified some potential resolution steps for this issue and continue to test the same on priority to be able to restore full functionality to users.
- resolved Oct 10, 2025, 08:13 PM UTC
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
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