Resolved after 2 hours 8 minutes, affecting Latin America and Latin America and 1 more, on November 10, 2025.
The issue has been resolved and the services are now operating normally. This case is, therefore, closed.
Affected components
Update timeline
- investigating Nov 10, 2025, 11:22 AM UTC
BEES Support is investigating an issue with Login functionality that is impacting all BEES Products. More information will be shared in 60 minutes or as the situation unfolds. Ticket for Reference: ITOPS-15553
- investigating Nov 10, 2025, 12:15 PM UTC
The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
- monitoring Nov 10, 2025, 12:48 PM UTC
Following recent remediation efforts, signs of recovery in the systems are now observed. We will provide the next update within 30 minutes, or sooner if significant developments occur.
- monitoring Nov 10, 2025, 01:11 PM UTC
The impact has been mitigated and BEES specialists are now monitoring closely.
- resolved Nov 10, 2025, 01:31 PM UTC
The issue has been resolved and the services are now operating normally. This case is, therefore, closed.
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