BEES incident

Platform not available for Grow Agents

Resolved after 1 hour 43 minutes, affecting Southeastern Asia, on November 18, 2025.

resolved Nov 18, 2025, 05:37 AM UTC

The issue affecting BEES Grow has been fully resolved. All users should now be able to log in and access the platform normally. Mitigation measures have been validated, and system performance remains stable. Thank you for your patience.

Started
Nov 18, 2025, 03:53 AM UTC
Resolved
Nov 18, 2025, 05:37 AM UTC
Duration
1h 43m
Detected by Pingoru
Nov 18, 2025, 03:53 AM UTC

Affected components

Southeastern Asia

Update timeline

  1. investigating Nov 18, 2025, 03:53 AM UTC

    We’re investigating an issue with BEES Grow that is preventing users from logging in. Our team is actively working to identify the cause and restore full functionality. The next update will be shared in 30 minutes, or sooner if there are any significant developments.

  2. investigating Nov 18, 2025, 04:22 AM UTC

    Our teams are continuing to investigate the ongoing issue impacting BEES Grow. The problem remains under analysis, and efforts are focused on restoring normal access as quickly as possible. Another update will be provided in 30 minutes.

  3. investigating Nov 18, 2025, 04:56 AM UTC

    Our teams are still addressing the ongoing issue affecting BEES Grow. Investigations have been expanded to include network components to pinpoint the exact cause. The issue continues to impact users, and restoring full access remains our top priority. We’ll provide the next update in 60 minutes, or sooner if significant progress is made.

  4. monitoring Nov 18, 2025, 05:21 AM UTC

    Mitigation measures have been applied, and access to BEES Grow has been restored. We’re closely monitoring the platform to ensure full stability. The next update will be shared in 30 minutes, or sooner if the situation changes.

  5. resolved Nov 18, 2025, 05:37 AM UTC

    The issue affecting BEES Grow has been fully resolved. All users should now be able to log in and access the platform normally. Mitigation measures have been validated, and system performance remains stable. Thank you for your patience.

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