BCycle experienced a notice incident on June 24, 2026 affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin
Update timeline
- investigating Jun 24, 2026, 03:34 PM UTC
We’re currently experiencing an issue with Microsoft login access in Zendesk affecting Program Admin users. The Zendesk link in Admin is not working, and we're looking into the issue. In the meantime, if you need assistance from IT or TechOps, please reach out to [email protected] through email.
- resolved Jun 24, 2026, 05:47 PM UTC
This incident has been resolved. The Zendesk help center link in Admin is working again. Please feel free to reach out to us at [email protected] if you have any issues.