BCycle experienced a minor incident on August 22, 2025 affecting Service Fabric, lasting 9h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Service Fabric
Update timeline
- investigating Aug 22, 2025, 03:04 PM UTC
We are noticing some sporadic server performance issues that may be affecting kiosk/dock communications. We are actively investigating this issue.
- resolved Aug 23, 2025, 01:02 AM UTC
Our investigation verified that the system is operating normally. No corrective action has been taken. Please reach out to support if you experience any outages or issues.