BCycle incident

PHL Admin User Grid Profile Crashes

Minor Resolved View vendor source →

BCycle experienced a minor incident on June 30, 2026 affecting PHL - BCycle Admin, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 02:20 PM UTC
Resolved
Jun 30, 2026, 05:26 PM UTC
Duration
3h 5m
Detected by Pingoru
Jun 30, 2026, 02:20 PM UTC

Affected components

PHL - BCycle Admin

Update timeline

  1. investigating Jun 30, 2026, 02:20 PM UTC

    We are currently investigating an issue with the User grid Profile popup in Admin impacting Philadelphia.

  2. monitoring Jun 30, 2026, 04:18 PM UTC

    We have identified a configuration mismatch and applied changes to the system. We are continuing to monitor for any residual problems however, at this time the issue should be resolved and the PHL Admin User grid Profile popup restored to working order.

  3. resolved Jun 30, 2026, 05:26 PM UTC

    This incident has been resolved.