Baseline incident

Third-Party Credit Report Disruption (Cotality)

Resolved after 1 minute, affecting Credit Reports, on July 15, 2026.

resolved Jul 15, 2026, 04:04 PM UTC

Cotality has confirmed that the service disruption affecting credit reports has been resolved. Credit report requests are now processing normally, and all Baseline services are fully operational. We appreciate your patience while our third-party provider addressed the issue. If you have any questions, Cotality Technical Support can be reached at (800) 423-1150 or [email protected].

Started
Jul 15, 2026, 04:03 PM UTC
Resolved
Jul 15, 2026, 04:04 PM UTC
Duration
1m
Detected by Pingoru
Jul 15, 2026, 04:03 PM UTC

Affected components

Credit Reports

Update timeline

  1. investigating Jul 15, 2026, 04:03 PM UTC

    Our credit report provider, Cotality (formerly CoreLogic Credco), is currently experiencing a service disruption that is affecting multiple clients across their platform. As a result, credit report requests may fail or be delayed. This is an issue on Cotality's side and is not caused by the Baseline platform — all of our other services remain fully operational. Cotality has acknowledged the issue and is working on a resolution. We will provide an update as soon as their service is restored. If you have questions in the meantime, Cotality Technical Support can be reached at (800) 423-1150 or [email protected].

  2. resolved Jul 15, 2026, 04:04 PM UTC

    Cotality has confirmed that the service disruption affecting credit reports has been resolved. Credit report requests are now processing normally, and all Baseline services are fully operational. We appreciate your patience while our third-party provider addressed the issue. If you have any questions, Cotality Technical Support can be reached at (800) 423-1150 or [email protected].

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