Banxa incident

Delayed Coin Delivery For Certain Coins

Ongoing since 11:49 AM UTC, affecting Digital Currency Fulfilment.

monitoring Oct 24, 2026, 02:22 PM UTC

A fix has been implemented, and we are seeing a significant recovery across services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.

Started
Oct 24, 2026, 11:49 AM UTC
Resolved
Ongoing
Duration
● 3h 25m
Detected by Pingoru
Oct 24, 2026, 11:49 AM UTC

Affected components

Digital Currency Fulfilment

Update timeline

  1. investigating Oct 24, 2026, 11:49 AM UTC

    We are currently experiencing delays in coin delivery for certain assets. Our team is actively investigating the situation and working to ensure all affected transactions are completed as soon as possible. Thank you for your patience, and we’ll provide updates as they become available.

  2. identified Oct 24, 2026, 12:56 PM UTC

    Our team is now working on implementing a fix. We will provide another update once the fix is fully deployed. Thank you for your patience.

  3. identified Oct 24, 2026, 01:51 PM UTC

    Our team is continuing to troubleshoot the issue. We are actively testing potential remediations to restore normal functionality as quickly as possible. The next update will be provided in as soon as new information is available.

  4. monitoring Oct 24, 2026, 02:22 PM UTC

    A fix has been implemented, and we are seeing a significant recovery across services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.

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