Banxa incident

Elevated Errors Rates on API Services

Resolved after 32 minutes, affecting API Services, on October 22, 2026.

resolved Oct 22, 2026, 09:22 PM UTC

This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.

Started
Oct 22, 2026, 08:49 PM UTC
Resolved
Oct 22, 2026, 09:22 PM UTC
Duration
32m
Detected by Pingoru
Oct 22, 2026, 08:49 PM UTC

Affected components

API Services

Update timeline

  1. investigating Oct 22, 2026, 08:49 PM UTC

    We are currently investigating reports of elevated error rates in our API services. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available.

  2. monitoring Oct 22, 2026, 09:20 PM UTC

    We are seeing a significant recovery across all affected services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.

  3. resolved Oct 22, 2026, 09:22 PM UTC

    This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.

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