Cloud Storage Video Upload Problem in Europe Region
Timeline · 2 updates
- investigating Aug 04, 2026, 08:06 AM UTC
We are currently investigating this issue.
- resolved Aug 04, 2026, 08:09 AM UTC
This incident has been resolved.
Axis Communications had 14 outages in the last 2 years totaling 67h 25m of downtime — averaging 0.6 incidents per month.
There were 14 Axis Communications outages since August 18, 2025 totaling 67h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
Problematic service was identified and fixed
We are currently investigating an issue with onboarding devices.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating degraded performance of device onboarding.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are experiencing issues with our Cloud storage playback. Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with some of our VMS clients.
This incident has been resolved.
We are currently experiencing a backend service disruption that is impacting multiple products. Our teams are actively investigating and working to restore normal operation. Further updates will be shared as they become available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are experiencing intermittent disturbances related to onboarding for some Axis Camera Station Pro servers. This can prevent devices from showing up in the device management and video operation in My System. Investigation is ongoing.
The issue affects only devices which were previously removed from the system and later re-added. Our engineers are actively working on a resolution, and further updates will be shared as progress is made.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
Responsible team identified the issue and preparing a fix.
The problem only affects organizations that have at least one system without any devices connected.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The outage at AWS US-EAST-1 is causing degraded performance for onboarding and streaming services in the Americas region. We apologize for the inconvenience this may cause.
All services are now operating normally.
We are experiencing issues with some of our onboarding services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.
Register device and delete device features are having issues as well. Teams are working for solution.
We are continuing to investigate this issue.
Problem is fixed now.
We are currently working on resolving the problem.
We have identified the issue and the service is now restored. We are sorry for the inconvenience. The services will be highly monitored during the day
We are continuing to monitor for any further issues.
This incident has been resolved.