Axinom incident

Degraded EU license service performance

Resolved after 13 minutes, affecting Widevine API - License Service and FairPlay API - License Service and 1 more, on July 27, 2026.

resolved Jul 27, 2026, 11:20 AM UTC

The affected node was restarted and is fully operational. All license traffic is being served normally.

Started
Jul 27, 2026, 11:07 AM UTC
Resolved
Jul 27, 2026, 11:20 AM UTC
Duration
13m
Detected by Pingoru
Jul 27, 2026, 11:07 AM UTC

Affected components

Widevine API - License ServiceFairPlay API - License ServicePlayReady API - License Service

Update timeline

  1. monitoring Jul 27, 2026, 11:07 AM UTC

    At 10:40 UTC, one node in our EU region experienced an issue affecting Widevine, FairPlay, and PlayReady license requests. Traffic was automatically rerouted to healthy nodes, and service was fully restored by 10:42 UTC.

  2. resolved Jul 27, 2026, 11:20 AM UTC

    The affected node was restarted and is fully operational. All license traffic is being served normally.

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