Resolved after 43 minutes, affecting Widevine API - License Service, on October 1, 2026.
Between 08:05 and 09:00 UTC on 1 October 2026, less than 1% of Axinom DRM license requests in the Europe region were affected. As the affected cluster continued to show network problems, we fully rerouted Europe DRM traffic to a different cluster. Service is operating normally and we are continuing to monitor. We will share an incident report with more details.
Affected components
Update timeline
- investigating Oct 01, 2026, 08:50 AM UTC
We are currently investigating a partial outage affecting Widevine DRM license acquisition. Our team is working to identify the cause and restore full service. Further updates will be provided as more information becomes available.
- identified Oct 01, 2026, 08:52 AM UTC
The impact has been identified as limited to the Europe region. Other regions remain unaffected.
- monitoring Oct 01, 2026, 09:14 AM UTC
We have identified a network issue affecting the Europe region. Mitigation measures have been applied, and we are continuing to monitor the situation.
- resolved Oct 01, 2026, 09:33 AM UTC
Between 08:05 and 09:00 UTC on 1 October 2026, less than 1% of Axinom DRM license requests in the Europe region were affected. As the affected cluster continued to show network problems, we fully rerouted Europe DRM traffic to a different cluster. Service is operating normally and we are continuing to monitor. We will share an incident report with more details.
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