AX4 experienced a critical incident on September 7, 2022 affecting EDI Processing, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 07, 2022, 06:13 AM UTC
Currently there are performance losses in AX4 regarding the EDI processing. We are working with the highest priority on a solution and will keep you informed.
- identified Sep 07, 2022, 06:31 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 07, 2022, 06:39 AM UTC
EDI issue is solved, and we are processing the data right now. EDI backlog is decreasing.
- investigating Sep 07, 2022, 07:06 AM UTC
Currently there are performance losses in AX4 regarding the EDI processing. We are working with the highest priority on a solution and will keep you informed.
- monitoring Sep 07, 2022, 08:09 AM UTC
EDI issue is solved, and we are processing the data right now. EDI backlog is decreasing.
- monitoring Sep 07, 2022, 11:24 AM UTC
We have still some EDI Backlog, but the files will be processed.
- resolved Sep 08, 2022, 07:00 AM UTC
The EDI Processing is working normal again.