AX4 incident

Europe Final Instance - Web Application Issues

Critical Resolved View vendor source →

AX4 experienced a critical incident on September 19, 2022 affecting WEB Application and EDI Processing, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2022, 09:02 AM UTC
Resolved
Sep 19, 2022, 10:44 AM UTC
Duration
1h 42m
Detected by Pingoru
Sep 19, 2022, 09:02 AM UTC

Affected components

WEB ApplicationEDI Processing

Update timeline

  1. investigating Sep 19, 2022, 09:02 AM UTC

    Currently it might be possible to get problems while working inside the AX4 web application and EDI processing. We are working with the highest priority on a solution, and we will keep you informed.

  2. investigating Sep 19, 2022, 10:02 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 19, 2022, 10:44 AM UTC

    This incident has been resolved.