AX4 incident

Europe Final Instance - Web Application Issues

Critical Resolved View vendor source →

AX4 experienced a critical incident on January 30, 2023 affecting WEB Application and EDI communication - Webservice, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 11:32 AM UTC
Resolved
Jan 30, 2023, 11:54 AM UTC
Duration
21m
Detected by Pingoru
Jan 30, 2023, 11:32 AM UTC

Affected components

WEB ApplicationEDI communication - Webservice

Update timeline

  1. investigating Jan 30, 2023, 11:32 AM UTC

    Currently it might be possible to get problems while working inside the AX4 web application. We are working with highest priority on a solution and we will keep you informed.

  2. investigating Jan 30, 2023, 11:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 30, 2023, 11:54 AM UTC

    The AX4 web application is back online.