AX4 experienced a major incident on March 28, 2023 affecting EDI Processing and EDI Processing and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
EDI ProcessingEDI ProcessingEDI communication - OFTP2EDI communication - SFTPEDI communication - AS2EDI communication - HTTPEDI communication - SMTPEDI communication - Webservice
Update timeline
- investigating Mar 28, 2023, 09:21 PM UTC
Currently there are performance losses in AX4 regarding the EDI processing. We are working with the highest priority on a solution and will keep you informed.
- monitoring Mar 28, 2023, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 28, 2023, 10:02 PM UTC
This incident has been resolved.