AX4 incident

Europe Final Instance - EDI Processing Delay

Minor Resolved View vendor source →

AX4 experienced a minor incident on May 23, 2023 affecting EDI Processing and EDI communication - SFTP, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 09:18 AM UTC
Resolved
May 23, 2023, 10:12 AM UTC
Duration
53m
Detected by Pingoru
May 23, 2023, 09:18 AM UTC

Affected components

EDI ProcessingEDI communication - SFTP

Update timeline

  1. investigating May 23, 2023, 09:18 AM UTC

    Currently, there are performance losses (SFTP connection) in AX4 regarding the EDI processing. We are working with the highest priority on a solution and will keep you informed.

  2. resolved May 23, 2023, 10:12 AM UTC

    EDI is working again as usual.