AX4 experienced a critical incident on July 17, 2023, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 17, 2023, 06:09 AM UTC
Currently, we are not able to receive mail in our Ticket System. The Service Portals are available. We are working with highest priority on a solution and will keep you informed.
- resolved Jul 18, 2023, 06:29 AM UTC
This incident has been resolved.